Thank you for choosing 1st Choice Shipping Containers. This Payment Policy outlines the various payment methods we accept, as well as our policies regarding payment processing, refunds, and cancellations. Please read this policy carefully to understand our practices related to payments.
2. Accepted Payment Methods
We accept the following forms of payment:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards
- PayPal
- Bank Transfers (for selected orders)
Please note that we do not accept cash on delivery, personal checks, or money orders as payment for orders placed through our website.
3. Payment Processing
- All payments are processed securely through our payment gateway providers. Your card information is encrypted during transmission, and we do not store any credit card details on our servers.
- Upon placing an order, a temporary authorization hold may be placed on your card to verify that funds are available. This hold will be released within a few days, depending on your bank’s policies.
- Your credit or debit card will be charged once your order is shipped. For orders with multiple items, you may see multiple charges as each item is shipped.
4. Invoices and Receipts
- You will receive an email confirmation containing your invoice and payment details once your order is placed.
- You can also access your invoice and order details by logging into your account on our website.
5. Refunds and Cancellations
- If you need to cancel your order, please contact our customer service team as soon as possible. Orders that have not yet been shipped can typically be canceled without penalty.
- If you cancel an order after it has been shipped, you may be responsible for return shipping fees.
- Refunds will be processed to the original form of payment. Please allow up to 10 business days for the refund to appear on your statement.
- If you receive a damaged or incorrect item, please contact our customer service team to arrange for a replacement or refund.
6. Security
- We take the security of your personal information seriously and employ industry-standard practices to safeguard your payment details.
- If we detect any suspicious activity or potential fraud, we may temporarily suspend your transaction and contact you to verify the legitimacy of the transaction.
7. Changes to Payment Policy
We reserve the right to modify this payment policy at any time. If we make changes to this policy, we will post the updated policy on our website and update the policy’s last updated date.
8. Contact Us
If you have any questions or concerns about our payment policy, please do not hesitate to contact us at:
1st Choice Shipping Containers